Privacy Policy

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This Privacy Notice will explain how our organization uses the personal data we collect from you.

Topics

What data do we collect?

Who handles your data?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, phone number, etc)
Your activity when you access our web app
The offers you redeem and benefits you participate in

Who handles your data?

Our Company are the Data Controller and we define what needs to happen with your personal data (and we also collect your personal data)
Two Elephants Ltd can be contacted here www.twoelephants.co.uk. They are registered with the ICO https://ico.org.uk/ as well as the MRS https://www.mrs.org.uk/.
We employ Braintree as a data processor. Braintree, a division of PayPal, is a company that specialises in mobile and web payment systems for e-commerce companies. Braintree provides clients with a merchant account and a payment gateway and manages all of our Member subscriptions

How do we collect your data?

You directly provide Tribal with most of the data we collect. We collect data and process data when you:

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our + web app or website via your browser’s cookies.
Redeem a member offer and we scan your QR Code voucher or code

How will we use your data?

Tribal collects your data so that we can:

Process your order, manage your account.
Text or email you with special offers on products and services we think you might like.
When Tribal processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data on Amazon Web Servers within the EU.

Marketing

If you have not opted-out, Tribal will send you offers and information about products and services of ours via email.
If you no longer wish to be contacted for marketing purposes, then you have the option to opt-out of receiving text messages to make you aware of the latest member benefits.

What are your data protection rights?

Tribal would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Tribal for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Tribal correct any information you believe is inaccurate. You also have the right to request Tribal completes information you believe is incomplete.
The right to erasure — You have the right to request that Tribal erases your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Tribal restricts the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Tribal processing your personal data, under certain conditions.
The right to data portability - You have the right to request that Tribal transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@wearetribal.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit aIIaboutcookies.org.

How do we use cookies?

Cookies are used to store a USER_ID and security token when you are logged into your account, so that you don't need to keep logging in each time you access the site.

Privacy policies of other websites

Our Tribal+ App contains links to other websites. Our privacy policy applies only to our Tribal+ App, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 March 2021.

How to contact us

If you have any questions about Tribal’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@wearewtribal.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Tribal has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. https://ico.org.uk/